Final Arch 24-25 pages - Flipbook - Page 17
Successes in the Past Year
As a team we continued to identify gaps
in provision and barriers our patients were
experiencing. This year saw a number of
hostels change their levels of support and
we worked closely with accommodation
providers and supported patients
who were moved. We used this as an
opportunity to connect with many who
had struggled to engage with services.
A major focus this year has been
strengthening our relationships with
secondary care teams and raising
awareness of the di昀케culties our patients
face in the hospital environment. We
successfully coordinated planned day
attendances involving multiple teams
for several of our patients. This has
allowed same-day investigations and
treatments - removing the need for
overnight admissions, which many of
our patients 昀椀nd too challenging. These
positive experiences have led to improved
engagement and increased trust from
our patients in healthcare services.
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